Payment Page Help 

 Shopper Frequently Asked Questions

If you have any queries relating to the payment process, our shopper FAQs can give you advice on what to do. They are a useful source of information and can help you resolve simple support queries quickly and easily.

Whether you need information about refunds and returns, error messages, or you want to confirm details of your FuturePay agreement, you should consult our FAQs in the first instance. You can find them on the WorldPay knowledgebase at: WorldPay FAQs.

If you need any further help, please contact the merchant or supplier of your goods and services for advice.