Shopper Refunds and Returns

If you have a query about deliveries, refunds or the return/exchange of any items purchased through WorldPay, you should contact the supplier of the goods or services in the first instance. The contact details (including a telephone number, address and email address) can be found at the merchant's website.

In the event that further information is needed, visit our knowledgebase for a comprehensive set of Shopper FAQs, which will give you advice on refunds and how to return your goods.